Ergomax Privacy Policy
Ergomax highly values the protection of your personal data. In this privacy statement, we explain which data we collect, why we do so, and how we handle it.
What data do we collect?
When you use our website or place an order, we may process the following data:
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Name and address details
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Email address
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Phone number (if provided)
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Payment details
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Order information
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IP address and website behavior
Why do we process this data?
We process your data for the following purposes:
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Processing and delivering your order
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Customer service and communication
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Improving our website and services
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Sending emails (if you have subscribed)
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Collecting customer reviews
Legal basis for processing
We process personal data based on:
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Performance of a contract (for an order)
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Consent (for newsletters, for example)
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Legitimate interest (such as improving our services and collecting customer reviews)
Sharing personal data with third parties
Ergomax shares personal data with third parties when this is necessary for the performance of our services. This includes:
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Payment providers
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Shipping partners
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IT and e-commerce platforms (such as Shopify)
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Email software (such as Klaviyo)
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Review platforms (such as Judge.me and Feedback Company)
We have concluded processor agreements with these parties to protect your data.
Use of review platforms
After a purchase, we may invite you to leave a review via external review platforms such as Judge.me and Feedback Company.
For this purpose, we may share your name, email address, and order details with these parties.
The processing of this data is based on our legitimate interest (Article 6(1)(f) GDPR), namely improving our services and transparency towards customers.
Transfer outside the EU
Some of our partners are located outside the European Economic Area (e.g., in the United States or Canada).
In these cases, we ensure appropriate safeguards, such as the use of Standard Contractual Clauses (SCCs), to protect your personal data.
Retention period
We do not store your personal data longer than is necessary for the purposes for which it was collected, unless we are legally obliged to store it for a longer period.
Your rights
You have the right to:
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Access your data
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Have your data corrected
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Have your data deleted
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Object to processing
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Transfer your data
You can contact us for this via info@ergomax.nl.
Cookies
Ergomax uses cookies to ensure the website functions properly and to gain insight into website usage.
In addition, cookies may be used for analytical and marketing purposes.
When you first visit our website, we ask for your permission to place non-essential cookies.
More information about this can be found in our cookie policy.
Changes
Ergomax reserves the right to amend this privacy statement. We recommend checking this page regularly.
Contact
For questions about this privacy statement, you can contact us via: